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Operations Hub

Run the work — routing, scheduling, and dispatch on one board.

The command center for the whole crew. Route the day, book jobs into open slots, and watch every status move in real time — with a technician tablet in the field.

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Includes Smart Routing, Scheduling, and Dispatching.
app.homeserviceone.io/operations
Routing
247 mi
6 crews · 96 stops
Schedule
41
jobs booked today
Dispatch
6 live
avg response 8 min
On-time
94%
One screen, three tools — live

What Operations runs

Smart Routing

Fewer miles, more jobs.

  • Stops sequenced to cut drive time
  • Upgrade to AI Route Optimization for the whole crew
  • A live map of every crew

Scheduling

Jobs book themselves.

  • Open-slot booking that respects skills and hours
  • Recurring visits clone across the season
  • A conflict guard built in

Dispatching

Live board, real time.

  • Cards move Assigned → En route → On site → Done
  • Emergencies jump the queue
  • On-the-way texts sent automatically

Technician tablet

The field, in hand.

  • Route, job details, and history on-device
  • Photos, notes, and completion capture
  • Chemical and application logging for compliance

Why operators run on it

Every crew routed, booked, and tracked in one place Customers get automatic on-the-way and complete texts Compliance logged in the field, not on paper

Operations Hub FAQ

What's in the Operations Hub?

Operations runs the work — Smart Routing, Scheduling, Dispatching, and a technician tablet — so the whole crew's day is routed, booked, and tracked from one board.

Does it include routing?

Yes. Smart Routing is included; you can upgrade to AI Route Optimization for drive-time-optimal routes across the whole crew.

Can technicians use it in the field?

A technician tablet view carries the route, job details, history, photos, and compliance logging.

Works with

AI Optimization

Scheduling

Dispatching

See it on your own accounts.

A focused 30-minute walkthrough, tailored to the trades you run. No credit card.

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All products